Privacy Policy

Privacy Policy for What the Heck Web design

What the Heck is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website located at https://whattheheck.co.nz.

1. Information We Collect

We may collect the following types of information:

  • Personal identification information (such as name, email address, phone number)
  • Business information (such as company name, address, and website)
  • Usage data (such as IP address, browser type, pages visited, and referral source)
  • Transaction data (if you make a purchase or inquiry through our website)

2. How We Collect Information

We collect information through:

  • Forms you fill out on our website
  • Cookies and tracking technologies
  • Communications via email, phone, or online chat
  • Analytics tools (such as Google Analytics)

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Improve our website and services
  • Process payments and manage transactions
  • Send marketing communications (with consent)
  • Analyse website performance and user behaviour

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers to:

  • Process payments securely
  • Provide email marketing and CRM services
  • Analyse website data

5. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Opt out of marketing communications
  • Request the deletion of your data
  • Lodge a complaint with a data protection authority

7. Cookies and Tracking

Our website uses cookies to enhance user experience and analyse site performance. You can control cookie settings through your browser.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the date of the latest update.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

What the Heck
8 King Street
Te Puke, New Zealand
Email: andrew@whattheheck.co.nz
Phone: +64 21 80 8000